We have a very good working relationship with them and they have been supporting us from the very beginning when we needed help setting up right through to our expansion into an office where they provided a full IT Service. We have always found them helpful, able to work to tight schedules and able to explain things in a simple and effective manner. It is important to have IT Support which you can rely on and can trust and luckily this is something which SSIT is and that’s why we can fully recommend there full range of services.
02:49 09 Jan 20
Albert is a legend!
00:34 20 Sep 19
we would highly recommend SSIT. They deliver a friendly and reliable service. we have been clients for many years.
01:52 19 Sep 19
SSIT have been kicking goals for our business for a decade.
23:10 03 Sep 19
Highly recommend SSIT, they provide a great service, always happy to help, very good at what they do.
00:53 28 Aug 19
We have been working with SSIT for the past 2 and a half years and have been continually amazed at their level of service. Their knowledge, expertise and positive attitude deliver IT solutions to our business in a prompt and professional manner. We cannot thank Raj & the Team highly enough.
23:53 27 Aug 19
SSIT are there for our small, local not-for-profit organisation at a moment's notice when we require a change to our IT systems or experience problems. They pro-actively look after our systems and make important options and recommendations for us to consider, often before a problem strikes. The team are guru-level at what they do, go the extra mile for us, both courteous and professional. We have engaged them for about 3 years and would have no hesitation in recommending their service to others.
01:42 15 Aug 19
Very helpful - have been a long term customer and will continue to be into the future, thanks team.
04:01 31 Jul 19
SSIT has been supporting us from the very beginning when we needed help setting up right through to our expansion into an office where they provided a full IT service. It is important to have IT Support which you can rely on and can trust and luckily this is something which SSIT at and why we can fully recommend there full range of services.
02:42 05 Jul 19
I've been a client of SSIT for the past couple of years and have used Raj's services when moving offices and setting up my new IT infrastructure, as well as for ongoing IT support. I've used other IT professionals in the past, but none of them have had the same level of expertise and professionalism as SSIT. Highly recommended!
12:25 18 Jun 19
SSIT staff is always prompt, friendly and professional. Rakesh solved the issue efficiently and effectively and I am very satisfied. I would add that SSIT always go above and beyond to deliver the highest quality service to their customers and are never too busy to help me whenever I need it, no matter how big or small the job is.
Elegant Web Design
10:51 09 Sep 15
I have my own business and SSIT has been helping me with my computer needs for many years now. I have found the staff at SSIT knowledgeable, professional and friendly in providing services. They understand the need to manage costs tightly, and have worked with us diligently toward that end. They are simply a pleasure to work with; our staff love working with SSIT.ThanksDean
10:38 08 Sep 15
SSIT has been managing my business IT for all my requirements for the last few years. Not only are they efficient and experienced, the support is really prompt which is very important to me.I can rely on them regardless of where I am doing business as they understand what running a business is about and value my time and need to be productive.I would recommend them to anyone that wants to optimise their infrastructure.Vik NankanyDirector - Standards Consultancy
00:39 04 Nov 19
SSIT really helped us with our business process at critical times.It was 10pm late night. Not only they answer my support request, they worked to solve my issue so that our business process can continue, all within 2 hours.
03:36 05 Oct 19
Good customer service
08:02 07 Sep 15
Great service and highly professional staff really recommend for small businesses and/or offices, who spend lot of money to fix things by themselves, leave it to professionals SSIT.Vik SharmaSGA Technology Pty Ltd.
Why your business needs a good IT Service Provider by your side
Even if your business has already moved to the Cloud
Do you find asking yourself the question: my business has moved to the cloud, why do I need an IT provider anyway and pay an ongoing fee?
There is no denying that Cloud Technology has taken the reliance away from traditional on-premises IT infrastructure. For pretty much all your SMB business requirements, there is an off-the-shelf offering available. For example:
Hardware: is lot more reliable, lasts longer, lot cheaper, and easily available either in Retail Stores like JB HiFi, Harvey Norman etc or online
CRM Customer Relationship Management software: monthly subscriptions available on a Pay as you Go (number of users based) pricing model e.g. Sugar CRM
Line of Business Specialised Business Software for pretty much any of your special business requirements e.g. Supply Chain Management, Ticketing System, Time Billing, Manufacturing, Design & Development, practice management, job tracking system linked to your accounting system
Questions to ask yourself are:
Do you know which product to choose?
Do you have the time to research, try, configure, implement, troubleshoot, train your staff?
Which laptop or workstation brand and model should I choose for my staff?
Are you happy being the point of contact in your business where everyone bothers you for anything IT related? What happens when you are busy, on leave or sick? Can your staff rely on someone else (who knows what they are doing and is available all the time to field support requests – or demands in some cases)?
What type of Internet connection is right (and offers the most value) for your business?
Do you even need a Server? If so, which one is better for your business: On-Premises or Cloud Hosted?
How secure is your IT setup overall?
Do you know which Anti-Virus, Spam Filter, Web Filtering, Cyber Threat Management or Backup Solution is appropriate for your business requirements and size?
Have you been hit by a Crypto-locker Ransomware Attack – yet?
Are ALL your computers up to date with the latest critical Microsoft Security Patches & Windows Updates
How confident are you about your IT Disaster Recovery plan? Do you even have one or you do you go by the Aussie attitude of: “She’ll be right mate!”?
What’s your Business Continuity Plan?
Are you on the ideal Remote access solution for your staff to work from home in the current COVID climate? If so, is it secure? Does it do what you want it to do 100% or is there a better online collaboration and video conferencing tool available now?
How confident are you that your current IT setup productive & efficient?
How do I protect my data and business IP?
Is your phone system costing you too much money and doesn’t have the features you need. In some cases, you don’t even know what features are ideal for you.
Is your specialised custom line of business application software linked into your Accounting system or are you double entering data – costing you time, money and mistakes?
Do you have someone available on-hand who provides pro-active IT recommendations?
Do you have someone to call and get advice on what’s best for you?
These are some of the questions we get asked everyday! We've been in the game since 2004 and more than likely have a solution for your business needs (or at least point you in the right direction).