Name: Smart Solutions IT Services
Price range: $$$

Google Rating

4.9

Based on 23 reviews

Smart Solutions IT Services

4.9

Jenni Lawton

06:30 09 Feb 23

I was super impressed with Raj for his professional, timely and friendly support. I was having trouble with my new laptop. Raj made the whole process so painless. He didn't try to bluff me with 'IT speak' and made me feel like no question was silly. I'm so glad that I called and will use his services and confidentally recommend him

Akash Khatri

08:35 15 Aug 22

Friendly team, cheers boys

Bibek Thapa Chhetri

01:15 08 Aug 22

Prompt response time and highly qualified techs. Thank you for giving us good service

Kevin Ng

02:29 13 Jul 22

SSIT really helped us with our business process at critical times.It was 10pm late night. Not only they answer my support request, they worked to solve my issue so that our business process can continue, all within 2 hours.

Preunicollege Bellavista

04:38 04 Jul 22

We came across SSIT when looking for IT consultants in Sydney. We got the professional advice we were after. They helped us move our business to the cloud. The implementation was seamless.

NiSh Sharma

10:12 03 Jul 22

Very good customer service. Will highly recommend them.

Pro DEntal

00:43 18 Mar 21

We have a very good working relationship with them and they have been supporting us from the very beginning when we needed help setting up right through to our expansion into an office where they provided a full IT Service. We have always found them helpful, able to work to tight schedules and able to explain things in a simple and effective manner. It is important to have IT Support which you can rely on and can trust and luckily this is something which SSIT is and that’s why we can fully recommend there full range of services.

Michael Bell

02:49 09 Jan 20

Albert is a legend!

Darren Riekie

00:34 20 Sep 19

we would highly recommend SSIT. They deliver a friendly and reliable service. we have been clients for many years.

John Burgess

01:52 19 Sep 19

SSIT have been kicking goals for our business for a decade.

Eddie Mostaghimi

23:10 03 Sep 19

Highly recommend SSIT, they provide a great service, always happy to help, very good at what they do.

00:53 28 Aug 19

We have been working with SSIT for the past 2 and a half years and have been continually amazed at their level of service. Their knowledge, expertise and positive attitude deliver IT solutions to our business in a prompt and professional manner. We cannot thank Raj & the Team highly enough.

David Oliver

23:53 27 Aug 19

SSIT are there for our small, local not-for-profit organisation at a moment's notice when we require a change to our IT systems or experience problems. They pro-actively look after our systems and make important options and recommendations for us to consider, often before a problem strikes. The team are guru-level at what they do, go the extra mile for us, both courteous and professional. We have engaged them for about 3 years and would have no hesitation in recommending their service to others.

Nathan Bennett

01:42 15 Aug 19

Very helpful - have been a long term customer and will continue to be into the future, thanks team.

Hassan Hodrouj

04:01 31 Jul 19

SSIT has been supporting us from the very beginning when we needed help setting up right through to our expansion into an office where they provided a full IT service. It is important to have IT Support which you can rely on and can trust and luckily this is something which SSIT at and why we can fully recommend there full range of services.

Anita Croser

02:42 05 Jul 19

I've been a client of SSIT for the past couple of years and have used Raj's services when moving offices and setting up my new IT infrastructure, as well as for ongoing IT support. I've used other IT professionals in the past, but none of them have had the same level of expertise and professionalism as SSIT. Highly recommended!

Vik Nankany

10:38 08 Sep 15

SSIT has been managing my business IT for all my requirements for the last few years. Not only are they efficient and experienced, the support is really prompt which is very important to me.I can rely on them regardless of where I am doing business as they understand what running a business is about and value my time and need to be productive.I would recommend them to anyone that wants to optimise their infrastructure.Vik NankanyDirector - Standards Consultancy

Dev Singh

01:46 18 Jul 14

Have been a customer for last 3, years, fantastic personalized service at affordable price.Highly Recommended

Analir Pisani

03:36 05 Oct 19

Good customer service

vik200

08:02 07 Sep 15

Great service and highly professional staff really recommend for small businesses and/or offices, who spend lot of money to fix things by themselves, leave it to professionals SSIT.Vik SharmaSGA Technology Pty Ltd.

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100% Australian Help Desk based in Sutherland Shire Sydney - Streamline Your IT Support with SSIT's IT Help Desk

When you need help with your IT systems, calling a generic IT provider may not always be the most efficient option. Often, you spend valuable time explaining your business operations and the specific problem, only to be transferred to different technicians. At SSIT, we understand the frustration and offer a better solution: our IT Help Desk.

SSIT’s IT Help Desk in Sydney gives you access to a dedicated, single point of contact for all your technology worries. Our experienced team is equipped with robust tools and a user-friendly ticketing suite, allowing us to address your IT issues more efficiently than ever.

With an IT Help Desk in Sydney from SSIT, you enjoy a single point of contact for all your technology worries while we enjoy robust tools that allow us to tackle your problems more efficiently than ever.

No more runaround

Our IT Help Desk system equips you with a user-friendly ticketing suite that lets you tell us your problems more easily and effectively while our experts will be on hand to help right away. This minimises frustrating and time consuming support calls for good.

Say goodbye to the runaround and enjoy the benefits of our IT Help Desk:

Australia based technicians - Our call centers are staffed with Australian-based technicians, ensuring clear communication and understanding of your unique business requirements.

IT expertise - Our highly trained staff possesses the necessary expertise to handle any IT request or issue you may encounter.

Single point of contact - With our IT Help Desk, you no longer have to navigate call forwarding or other time-consuming processes. We provide a streamlined experience with a single point of contact for all your technology needs.

User-friendly interface - Our Help Desk features a user-friendly interface that allows you to easily and effectively communicate your problems, ensuring quick and accurate resolutions.

Proactive prevention - We proactively identify repeating problems through performance reports, enabling us to take preventive measures and minimise future disruptions.

Clear communication - Our Help Desk facilitates clear and efficient communication. You can easily attach files and references, ensuring that your needs are met the first time around.

Our IT Help Desk is staffed with a team of highly skilled and experienced professionals who are passionate about delivering exceptional customer service. We emphasise being responsive, knowledgeable, and reliable, providing you with the support you need when you need it. Whether you are facing a minor technical glitch or a complex system failure, our IT Help Desk experts are trained to diagnose and resolve a wide range of IT issues efficiently.

You gain numerous benefits by centralising your IT support through our Help Desk. Firstly, you have a single point of contact for all your IT-related concerns. Instead of contacting different support teams or searching for solutions alone, you can simply contact our Help Desk, and our experts will guide you through the resolution process. This saves you time and eliminates the frustration of dealing with multiple vendors or navigating complicated support channels.

Another advantage of our IT Help Desk is its accessibility. We offer flexible support options to meet your specific needs. You can reach out to us via phone, email, or our dedicated support portal, ensuring that you have multiple channels to communicate your IT issues.

Our Help Desk is available during business hours and offers extended support hours for urgent matters. With our responsive and efficient service, you can rest assured that your IT concerns will be addressed promptly, minimising downtime and maximising productivity.

IT Help Desk is included in our comprehensive Managed IT Service Plans, providing seamless and reliable IT support.

Choose SSIT’s IT Help Desk to streamline your IT support experience. Contact us today to learn more about how we can assist you with your technology needs.

Get help exactly when you need help. Contact us to find out more

15 minute RESPONSE TIME

Let us handle your IT, so you can focus on your business

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IT Help Desk

IT Services

100% Australian Help Desk based in Sutherland Shire Sydney - Streamline Your IT Support with SSIT's IT Help Desk

No more runaround

Say goodbye to the runaround and enjoy the benefits of our IT Help Desk:

15 minute RESPONSE TIME

making IT simple