Smart Solutions IT Services

Real-Time Protection to Business

Our Managed IT Security Solutions provide continuous protection for your business, with real-time monitoring and proactive threat detection. We ensure your systems are secure from cyber threats, implementing advanced security protocols tailored to your specific needs. Let us manage your IT security so you can focus on running your business with peace of mind.

IT Security Solutions Are Essential

In today’s digital landscape, businesses face a myriad of cyber threats that can compromise sensitive information and disrupt operations. By leveraging our managed IT security solutions, you gain access to a team of experts dedicated to fortifying your defenses against these evolving threats. Our solutions encompass comprehensive real-time monitoring, which allows for immediate detection of potential security breaches before they escalate into significant issues.

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IT Maintenance Plans

Silver

$0

/ per computer per month

  • Security Essentials Plan is Mandatory
  • Remote Login Software for quick user support
  • Handling issues identified using Service Requests (Tickets) in our PSA (Professional Services Administration) System
  • Monthly Reporting (to highlight how your IT network is performing with Recommendations for Improvement)

  • Annual Health Check on all computers and house-keeping on all software licenses in use
  • Asset Management
  • Access to Customer Portal so you can see all your agreements, invoices, tickets etc
  • No User Support Labour Included, On-Demand IT Support as needed (charged at hourly rate billed in 15 min increments)

Gold

$80

/ per computer per month

Everything in Silver plus:

  • Unlimited MAINTENANCE Support (e.g. issues with Operating System / Microsoft Office software / Email / Spam / Virus / Spyware / Malware / Printing / Scanning / setup email on Mobile devices / slow computers / Internet browsing etc)

  • Network Monitoring (e.g. issues with Remote Access, Internet up- time)

  • User Account Management
  • Email Account Management
  • Domain Management
  • Warranty Support on SSIT- supplied hardware only

Platinum

$120

/ per computer per month

Everything in Gold plus:

  • Add/Moves/Changes to computers & Users
  • On-boarding / Off-boarding users
  • Custom Application Software Updates
  • Extended Support hours covered (Mon-Friday: 7:30 AM – 6 PM); (Sat: 8:30 AM – 12 PM)

  • Warranty Support on non SSIT- supplied hardware
  • Vendor Support (e.g. 3rd Party Software providers, ISP, CCTV provider etc)

  • Labour to remediate issues caused due to Hardware issues
Smart Solutions IT Services

Strengthen Your Security Today

Protect your business from evolving cyber threats with our comprehensive Managed IT Security Solutions. Our team will handle everything from monitoring to threat response, keeping your systems safe and secure. Get in touch with us now.